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Charismatic Communication: Words that Lose Hearts - Part 2 Unconscious Leakage

OOPS, WRONG PRIORITIESThe executive inthe statement "I was only trying to
charge of your conscious mind has to gohelp." reads as follows:only = attempt
to lunch sometimes, or may otherwise beto minimise, trivialise, or discount
occupied. Review the following quote andinvolvement.trying = lack of commitment,
you may begin to wonder if the CEO oflittle expectation of success, or lack
this speaker's conscious mind hadn'tof real intention to assist in the
taken a week's holiday:"I put everythingresolution of the issue or
on the line for this chance to show whatproblem.Review the following quotes and
I was really made of: my reputation, myintuit their real meaning."We're merely
job, my house, my financial future, thetrying to create a level playing
kid's welfare, the man I've have beenfield.""What we're trying to do is
married to for fifteen years..."Here,balance the interests of the timber
the speaker's unconscious leakage turnsindustry with those of the environmental
into a torrent. Adopt the position oflobby.""I can only put your proposal to
the man married to the speaker for thecabinet and test its reaction.""We are
past fifteen years. How do you imaginetrying to resolve a difficult
you would respond to this wonderful talesituation"You may have intuited deeper
of womanly courage? Would you bemeanings similar to the following:"We
inspired to spend the next fifteen yearsare covering up our callous disregard
with her, or would fifteen minutes befor the human misery caused by our
about as much as you could take?We maypolicies by presenting a level playing
not articulate our priorities exactly infield as self-evident imperative.""We
the order embraced at the deeperknow we don't have a hope in hell of
unconscious level, but in the aboveachieving an equitable balance of
example the extremes are so clearlyinterests but we have to be seen to be
delineated that it's patently obviousmaking an attempt. ""I am not committed
the speaker would rarely, if ever, putto helping you but will go through the
her family first. Adding insult tomotions. ""We have little confidence in
injury, the speaker unconsciouslyour ability and are softening you all up
'leaked' her emotional distance from herfor an inevitable disappointment."Notice
husband. "My" as you know implieshow frequently public figures use words
closeness. The combination of turninglike "try" and "only" and begin to
her children into "the kids", herappreciate at a deeper level how you get
husband into "the man", and the passivea sense or feeling of a lack of
language that follows is a certaincommitment to what they're saying. It's
indication of negligent parenting and aamazing, isn't it, that seemingly
dead marriage.Be careful in listingintelligent beings can't imagine that
priorities. There are times in publicyou sense when they're wriggling out of
and vocational life where you will needmaking clear promises and assurances or
to understand and embrace the prioritiessetting you up for a lack of success
of your stakeholders and colleagues.Idown the track.Charismatic communicators
'LL TRY, NOT!There's an old saying thatunderstand that pretending to commit to
goes, "If you only try, you'll onlysomething helps whittle away the
fail." Because the phrase "only try" iscredulity quotient of their listeners.
so embedded in our linguistic culture,The key to maintaining your audience's
the author probably added the secondcredulity quotient in contexts such as
"only" to the statement in order tothe above is to make clear statements
drive home the point being made. "Only"about what you can and will do:In place
is a word that minimises or discountsof try, say what will specifically
the meaning of the words or ideas thatdo.list the things you will do in
follow it. In the case of "only fail"sequenceconsider telling people how you
the language instructs the listener towill do italert people to possible
view failure as trivial ordifficultiesassess the likelihood of
inconsequential.The words "merely" andsuccessrather than "make every effort",
"just" also devalue the words and ideassay what the effort will beCommitment is
that follow them in many contexts. "Ia key factor in the attribution of
was merely saying what I thought"charismatic qualities. In becoming a
reveals an attempt to minimise eitherperson who does much more than "try" you
guilt or responsibility and in somewill begin to earn a reputation as
cases to transfer blame.The word "try"someone who is trustworthy and whom can
is code for expectation of failure. Thisbe relied upon to give clear,
word enjoys such ubiquitous usage thatunequivocal assurances that people can
few listeners would ever interpret it atact on.(c) Desmond Guilfoyle 2004 -
the deeper unconscious level to mean2006Desmond Guilfoyle in an award
anything other than a signal ofwinning commentator on influence,
impending disappointment or lack ofpersuasion and charisma. He has written
success. Put "try" and "just", "only",three books on those subjects and his
or "merely" together and you send abook 'The Charisma Effect' has been
potent signal to listeners of dubiouspublished in seven languages around the
motives and doubtfulglobe.
resolve.Linguistically deconstructed,



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