| According to the Trading Standards there have been | | | | committing yourself to... We are encouraging local |
| such a case about the misleading and dubious mobile | | | | residents to check the small print and consider all the |
| phone contracts in Somerset last year. About 150 or | | | | options before signing on the dotted line." |
| more people have been there complaining about the | | | | Anyone wishing to have a new contract mobile phone |
| same. As per the statements of the people they were | | | | deals or making changes to the current deal must |
| bound to mobile phone contracts through unclear | | | | have written information about the following things |
| terms and conditions without their consent. Besides | | | | before signing up for anything: the breakdown of |
| that, they were also fooled as the concerned | | | | contract charges which also includes the regular |
| contractors who had many grievances against them | | | | monthly payments, the amount to be paid if someone |
| pretended to represent another company so that | | | | chooses to cancel the contract early than the |
| customers will be convinced to switch to a different | | | | stipulated period, the amount of included texts, calls and |
| network. | | | | built in internet access, information about the terms and |
| Some customers also complained that just trying to | | | | conditions of payments, with the initialization of the |
| sign up for information changed their service providers | | | | contract check whether the user is provided with an |
| without their consent. Paul Clarke who is the group | | | | option to withdraw early or not, the length of the |
| manager of Somerset County Council's Trading | | | | contract period and the details of various offers |
| Standards said, " Its important that if you choose to | | | | offered by the company besides cash back. |
| sign up for a contract you know exactly what you are | | | | |